The Early Years
2020 Benchmark Survey

At CINCH Financial, we help those organisations who support Australia’s most vulnerable, make the difference they are truly here to make.

Making your organisation that much stronger financially, achieving mission critical outcomes and building an even longer-lasting, more sustainable business is what we do – every single day.

For us, by helping you prosper, day to day, month to month, year on year, through you, we know our work – in accounting, financial management and control, better understanding your numbers, leadership, culture, productivity and people resources and more – positively impacts the lives of thousands of adults and children in our communities all across Australia.

Our Impact

Projects Nationwide

Combined Revenues

Uplift Revenues, Profits, Surpluses Savings

More People In Need Assisted

Average Uplift 12-Month Period

Here’s just some of our amazing clients …

Why non-profits & NDIS?

Well, it’s our passion …

We work closely with NDIS and Aged Care providers, to figure out the true financial drivers of their business, increase productivity, decrease costs, manage capacity, add new revenue, build cash surpluses and profits.

Put simply, because we are passionate about it.

We love working with businesses that make a genuine and very real difference in the world out there.

And we love letting you focus on what you are here to do and, what you and your team likely do best.

We know most CEO’s and Business Leaders – even CFO’s – are sometimes too stretched or too close to the business or both, to see what’s possible. And or the constraints of the business, the culture, the history, the “how we do it here”, the current operating and financial systems, can get in the way to real progress, greater productivity and profitability.

Not so when we’re involved … 

Return on Investment

At CINCH Financial we absolutely appreciate how important it is that every non-profit such as an NDIS Provider we work with, gain a significant return on their investment with us.

While cash is precious in any business, it is perhaps even more so in our sector due to the power that cash has to make a difference to the most vunerable.  As such CINCH Financial offers what we believe is a unique guarantee to you.

We do this inside the spirit of working together in a win:win partnership to produce very real and tangible results.

Your CINCH Guarantee

When we work with you over a 12-month period, we guarantee a return on your investment of at least twice your investment.

Put simply, whatever you invest, we promise to return 2 x that amount in financial outcomes, such as savings, cash surpluses, increased revenues and profitability i.e. any and all of the results we assist you in generating over 12 months.

Of course, if you don’t believe we have delivered twice the return on your investment over a twelve-month period, we will do one of two things. Either:

  • work free of charge until this is the case OR
  • in fact, return 25% of your investment in cold hard dollars.

All we ask to be able to honour this incredible Guarantee?

✔ You agree to provide access to all data and systems required to complete our engagement in full.

✔ You and your team agree to and implement any recommendations within the recommended timeframes.

The CINCH Approach

Over the years, we have developed our proprietary CINCH Approach & Methodology.

This methodology is a highly effective, reliable way to produce results time and time again.  We follow it in part or in full depending on what your business and budget requires to produce the results and shifts you are committed to.

You can see our focus is on the Results & Outcomes is always at the heart of what we do…

How you and your organisation can benefit …

Our CINCH Financial team of experts work closely with for purpose or non-profits, specifically NDIS and Aged Care providers, to figure out the real financial drivers of your business, increase productivity, decrease costs, manage capacity, add new revenue, build cash surpluses and profits.

We’ve been able produce those kind of strong results through our unique methodology called the CINCH Approach.  Alongside that methodology, we use critical mechanisms to produce that business transformation, these include but aren’t limited to …

We’ve been able produce those kind of strong results through our unique methodology called the CINCH Approach and our range of services.  

    Our Experts

    David Hubbard

    David Hubbard

    Founding Director

    Kylie Neary

    Kylie Neary

    Chief Financial Officer & Quality

    Nicole Richardson-White

    Nicole Richardson-White

    Head of Business Transformation & Leadership

     Shaun Serafin

    Shaun Serafin

    Finance Manager

    Georgia Honeysett

    Georgia Honeysett

    Project Consultant

     Danielle Reitano

    Danielle Reitano

    Service Delivery Manager

    What Our Clients Have to Say

    Plumtree

     “We wouldn’t be where we are today if it wasn’t for the knowledge, experience and guidance we have received from David and the team.”

    Sylvana Mahmic
    Chief Executive Officer
    Plumtree

    www.plumtree.org.au

    Dentons

     “CINCH Finance & Operations has a strong focus on data integrity, client satisfaction, thinking strategically and simplifying complex issues. CINCH maintained confidentiality and allowed us to fulfil our client’s needs while meeting expectations”

    Campbell Hudson
    Partner
    Dentons

    www.dentons.com/en

    Rapsey Griffiths

    “We have engaged CINCH in a number of projects and they have delivered on each occasion. CINCH Finance & Operations come highly recommended.”

    Mitch Griffiths

    Partner
    Rapsey Griffiths

    www.rapseygriffiths.com.au

    Hunter Prelude

     “The support from CINCH has led to successful change management within our organisation while supporting our team.”

     “Working with the CINCH team has been an invaluable investment for our organisation and we look forward to growing stronger with their support into the future.”

    Kimberly Lewis

    General Manager
    Hunter Prelude

    www.hunterprelude.org.au

    Hunter Prelude

    “David and his team absolutely turned things around and taught us change wasn’t necessarily a bad thing and that it actually had a lot of positives for the organisation.”

    Rani Dibley

    Ex-General Manager
    Hunter Prelude

    www.hunterprelude.org.au

    Firstchance

    “We didn’t even realise we needed accountancy support until the NDIS came along. With CINCH on board, we were able to understand what it is we needed to do, right then and there.”

    Darleen Taylor

    General Manager
    Firstchance Inc.

    www.firstchance.org.au

    ConnectAbility

    “We were struggling to understand our unit costs and cost drivers transitioning to the NDIS. David and the team were very quickly able to identify and pull together the financial detail which has enabled us to go forward with confidence into the new world of the NDIS.”

    David Carey

    Chief Executive Officer
    ConnectAbility Australia Ltd

    www.connectability.org.au

    Family Support Newcastle

    They are respectful, responsive, patient and efficient. Working with CINCH Financial has made a huge difference to Family Support Newcastle, to receive accurate, timely financial information is wonderful. I didn’t realise I would be so excited about financial reports.

    Sue Hellier

    Chief Executive Officer
    Family Support Newcastle

    nfss.org.au

    Noah’s Inclusion Services

    Feedback from Frontline Staff attending Leadership Coaching:

    • “I can’t believe how amazingly well the strategies work”
    • “I have realised that being respectful and clear in my feedback was much kinder than being nice.”
    • “I need to set and manage clear expectations, I now realise it is the staff members choice and they are accountable for their actions or non-actions.”
    • “I feel liberated…”

    Various Frontline Employees

    Leadership Session
    Noah’s Inclusion Services

    www.noahs.org.au

    Noah’s Inclusion Services

    “All the staff at CINCH are wonderful to work with. We have achieved great success in many areas of our organisation due to the expertise, commitment, understanding, experience and professionalism of their financial and HR staff. They just ‘get it’!”

    Alice Lans

    Chief Executive Officer
    Noah’s Inclusion Services

    www.noahs.org.au

    Bullinah Aboriginal Health Services

    “The team at CINCH provided expert financial knowledge and support for transitioning into NDIS service delivery. CINCH’s team were very reliable and efficient in their communication, as well as delivered  effectively upon service requests.”

    Josh Reed

    Manager
    Bullinah Aboriginal Health Services

    www.bullinahahs.org.au

    Connect Child and Family Services

    “The transition into the NDIS has been a steep learning curve for our organisation but to have the professional support of CINCH Finance & Operations in that journey has been invaluable.”

    Mark Turley

    Chief Executive Officer
    Connect Child and Family Services

    www.connectcfs.org.au

    Connect Child and Family Services

    “Their specialist knowledge of Mergers and Acquisitions also assisted us in a very successful merger process and they continue to provide important analysis to inform both the strategic decisions of our Board and the day to day management provided by our operations team.”  

    Mark Turley

    Chief Executive Officer
    Connect Child and Family Services

    www.connectcfs.org.au

    ParaQuad NSW/NT and BrightSky Australia

    “Our relationship with CINCH has been both important and aligned – the perfect combination for working with any provider. I am truly thankful that …steered us in your direction and following from that we have such a clear path to follow.”

    David Clarke

    Chief Executive Officer
    ParaQuad NSW/NT and BrightSky Australia

    www.paraquad.org.au

    ParaQuad NSW/NT and BrightSky Australia

    “Anticipating some internal pushback, we were delighted with their professional approach to sensitive topics. Unlike other forensic consulting firms, we noticed an immediate positive cultural blend between the CINCH folk and our people, resulting in open & honest interactions, and extremely meaningful outcomes.”

    Steve Osbourne

    Deputy Chair
    ParaQuad NSW/NT and BrightSky Australia

    www.paraquad.org.au

    Lifeline Australia

    “As Lifeline Direct grew, David and his team at CINCH worked with us as we merged other Lifeline locations into our organisation. The CINCH team have been instrumental to the implementation of LLD and a great support to our team preparing  for future growth.

    David and his team are prepared to “roll up their sleeves” as well as thinking strategically in support of organisational goals. You will be dealing with a team that really cares about the future of your organisation.”

    Robert Sams

    Executive Director
    Lifeline Australia

    www.lifeline.org.au

    Contact Us

    CINCH Financial 

    4/75 Maitland Rd
    Islington 2296
    (02) 4925 7720

    CINCH work with a number of partners to optimise service and client goals. If you are interested in becoming a partner please contact us.